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Spa Parts Depot, a
subsidiary of Rosebud Industries, Inc., was founded by Ron Smith
who have over 30 years experience in the spa and hot tub business.
Smith wanted to
provide customers with easy access to expert information and a
simple, secure way to order products, supplies, parts and
accessories. They saw a need to offer a wide selection of quality
parts for many brands of spas, hot tubs and other therapeutic
health and leisure products. They recognized the value of having
an extensive inventory in stock ready to be shipped immediately
anywhere in the world. Committed to satisfying the customer, they
created Spa Parts Depot.
After 20 years of
participating in the development of Caldera Spas, Smith left
Caldera manufacturing in 1998 to form Rosebud Industries, Inc.
Long time residents
of San Diego, Smith is married, have children, and enjoy making
their living in San Diego, one of the garden spots on this earth.
Mission Statement
Our mission is to
help our customers keep their spa, hot tub or other therapeutic
health and leisure product operating at optimum performance. We
will accomplish this by providing easy access to expert
information, and by making it convenient, cost-effective, secure
and fast for our customers to order products, supplies, parts and
accessories.
Our top priority is
to provide our customers with superior service to such a degree
that they will always want to turn to us. We will accomplish this
by listening to our customers and employees, and by giving our
employees the tools necessary to meet or exceed every customer's
expectation.
Corporate Values
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Customer
satisfaction is our number one priority.
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We are dedicated to
excellence in our field.
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Quality,
dependability and attention to detail are our hallmarks.
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Honesty, integrity
and teamwork are evident in all we do.
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We provide our
employees with a safe and healthy workplace.
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We do not pollute
the environment.
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We are active in
community affairs and participate in charitable works.
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